Shipments policy

Shipping costs
The shipping costs depend on the destination of the order.
Italie: € 10.
European Union (except Italie): € 20,00.
International shipping: € 29,00.
The delivery time is 48 from the reception of the payment in our offices for shipments in Italie. In 5 days we deliver in Europe. And in about 15 international days.
Attention, for deliveries outside the EU, the recipient is responsible for any customs duty or tax that may occur. Please understand that we can not control or prevent any delay in customs. If the fees are not paid and the package is sent back to SuAli Swing Shoes, any cost charged to our account to recover the package will be deducted from the refund.
If you are interested in receiving your shoes before, get in touch with us and we will inform you of the options available for urgent shipments.
info.suali@gmail.com


SELL CONDITION
These Conditions of sale regulate purchases made through the website www.sualiswingshoes.com of which SuAli Swing Shoes with SIRET 849 555 719 00012  located at 25 rue de Cergy – 78700 Conflans-sainte-honorine, French is the owner.
Through its website www.sualiswingshoes.com it provides information about its products and offers the possibility of acquiring them.
Information about the product
The information given by each product, as well as the photographs or videos related to them and the commercial names are property of SuAli Swing Shoes.
Prices
All the prices of the products indicated through the website include VAT and any other taxes that may correspond. Except for the Shipping Costs that will be indicated in another point what the amounts would be. Validity SuAli Swing Shoes reserves the right to modify prices, articles, offers and other commercial conditions without prior notice.
Way to pay
The forms of payment accepted by SuAli Swing Shoes are:
    1.    Using a credit or debit card (Visa, Mastercard, Visa Electron). Payment by card is made through PAYPAL with its security protocols.
Delivery times:
Shipments take approximately 3-10 business days. These orders will be delivered to the courier service within a maximum period of 10 days once the payment has been confirmed by the Customer. SuAli Swing Shoes is committed to deliver the product in perfect condition at the address indicated by the client in the order form. SuAli Swing Shoes will not be responsible for the errors caused in the delivery when the delivery address entered by the customer in the order form does not conform to the reality or have been omitted. SuAli Swing Shoes is not responsible for possible delivery delays caused by the courier service.


RETURNS AND CHANGES
If your shoes reach their destination and do not have the right number or you find a defect, you have 15 days to change them as long as the leather sole does not show any marks of use. Please, get in touch with us to take note of the change or return, and indicate the steps to follow.
In case of retourn or change, only shipping cost are by costumers. By the way, in case of custom models the customer is entitled to 50% of the refund (also in case of change).
Due to problems with the fees and customs taxes of shoes returned from U.S.A., Australia and Canada, please contact us to accepted change or refund if your order coming from these countries. Therefore, if you need help with sizes or other issues, do not hesitate to contact us.
We apologize for any inconvenience.


CONTACT
Info.suali@gmail.com